Much has been said, (or at least implied) about one of our major craft stores, but right now, I’m still seething about our little experience in the other one today. I have to vent, or I might burst!
I was dithering about with wool and bits and bobs, when all of a sudden Niamh decided she had to go to the toilet, now. As kids do. (I swear three year olds have a bladder timer set to go off at the most inconvenient times.)
So we rushed through the checkout process, and asked the ever so friendly and helpful employee if they might have a toilet we could use. No, we don’t, sorry. And no, she didn’t know where the nearest one might be either. Hmmm. I wondered whether all the employees might have to drive home each time nature called.
I thought we might be able to get home in time, but no, that apparently was not to be, so I tried convincing Niamh to have a nappy put on (our cloth nappies are multi-size, so even though Rohan is only 4 months old, they’re so adjustable that they would still fit Niamh at 3). She was almost ok with that, but then broke down in tears once it was on and she faced the thought of actually weeing in a nappy. Don’t blame her, really. So I decided it was worth one last try, and took her back into the store, where I asked (same employee) politely: “I have a fairly distraught little girl here, are you sure we can’t use your staff toilet?”
Whereupon (because there were other customers and another staff member nearby, presumably) she said sweetly “Oh, did you want to use the toilet?”
At which point I wanted to stab her eyes out with the DPNs I just bought.
Other staff member showed us the way. Turns out there were not only three staff toilets, but one (unsigned) for public use. Why would the first girl lie about it in the first place? How incredibly rude of her. Or perhaps just lazy because she didn’t want to show us the way? I am completely bamboozled (coincidentally very similar to the name of the yarn I bought, and now wish I hadn’t!).